Looking for the best AI tools to help shoppers discover the right products?
This guide covers:
Here’s the TL;DR 👇
Tool | Best For | Key Strength | Drawbacks | Pricing |
---|---|---|---|---|
Algolia Recommend | E-commerce teams needing fast, scalable, personalized product carousels and recs | Index-native with Algolia Search; real-time clickstream & catalog signals; prebuilt recommendation models (FBT/related/trending); robust merchandising and A/B testing controls | Limited session/user personalization (mainly item-to-item); cold-start on sparse data; high event instrumentation/setup required | Quote-based add-on to Algolia Search (no public pricing); scales with usage and contract tier |
Digioh | Teams wanting highly customized shoppable quizzes, forms, and dynamic onsite personalization | Deep quiz customization; behavioral targeting by session/cart/device/UTM; real-time integrations with CRM/ESP/CDP; native A/B testing | No built-in ML ranking (rules-based quizzes); complex setup for large catalogs; limited native revenue attribution | Quote-based, varies by features/traffic/support; custom add-ons; no public plan tiers or rates |
Amazon Rufus | Shoppers or brands operating within Amazon's marketplace, seeking AI-powered search/rec | Deep natural language, synonym & long-tail handling; leverages Amazon’s catalog and review data; live shortlist/ranking, in-chat refinement and buying guides | Amazon-only (no cross-site recs); sponsored rankings may bias results; limited transparency into ranking logic; not available as standalone SaaS | Free within Amazon app/web (not sold B2B/SaaS); brand placement subject to ad spend |
Many platforms miss nuanced queries or struggle with synonyms and long-tail keywords.
In some forums, users warn: “We switched tools when our search couldn’t handle newer, slang product names.”
Ensure your tool understands intent, not just keywords. This matters greatly in e-commerce where products are described in multiple ways.
Look for plug-and-play integrations with CRM, product catalogs, or customer review platforms.
Many tools limit you to native data only, hurting accuracy.
Top performers listen to users in real-time, adapting quickly based on click and rating data.
Avoid static systems that update only after quarterly reviews. Look for dynamic platforms that improve as shoppers browse.
💡 Honorable mentions: Customization for niche verticals, support for A/B testing, and cross-device experience consistency.
Public reviews: strong positive testimonials from brands like Rad Power Bikes, Wyze, and dpHUE
Our rating: 9.5/10 ⭐ (always room to improve!)
Similar to: Coveo AI, Bloomreach, Emarsys
Typical users: E-commerce product and marketing teams looking for conversational, conversion-driven discovery
Known for: Real-time conversational AI agent + contextual product recommendations optimized for conversions
Easy setup (minutes on Shopify, under days on other CMS), pay-for-performance or visitor-based pricing, and built-in analytics that track how conversational prompts and recommendations convert users.
An AI-powered Sales Agent that replicates the in-store assistant experience via website chat.
It engages in real-time, human-like conversations with shoppers to deliver tailored product recommendations and conversion-optimized prompts that guide users to purchase.
It is trained on your product catalog, site content, and customer behavior, and surfaces merchant insights on user questions, product affinity, and conversion triggers.
Simple → It provides a complete suite of products that drive conversion-optimized product discover, and the product has been purposefully built for e-commerce brands.
✅ Conversational, human-like shopping assistant Engages users in natural language, replicating the in-store associate experience and driving higher engagement.
✅ Conversion-optimized AI promptsContext-aware suggestions (“AI Corner”) surface at the right time to reduce hesitation and increase add-to-cart rates.
✅ Quick, low-friction integrationDeploys on Shopify in minutes and other CMS platforms with minimal developer effort, lowering time-to-value.
❌ Fewer public reviews than incumbents As a newer entrant compared to Bloomreach or Coveo, it has less third-party review volume to benchmark reliability.
❌ Still maturing feature depth While strong on conversational recs and prompts, advanced enterprise-grade controls (complex rules, deep API extensibility) are less extensive than legacy players.
Is there data to back Big Sur AI as the best Product Discovery Tool?
Public reviews: 4.7 ⭐ (G2, Capterra average)
Our rating: 8/10 ⭐
Similar to: Dynamic Yield, Coveo
Typical users: E-commerce and retail product teams
Known for: Fast, accurate AI-powered recommendations
Why choose it? Seamless integration, flexible APIs, and scalable performance for personalized product discovery at any volume
AI recommendations for ecommerce using clickstream, catalog, and search signals to power related, FBT, and trending carousels.
Integrate via APIs or dashboard, apply merchandising rules and filters, A/B test, and scale to peak traffic.
Uses clickstream, catalog, and search data to power fast related, bundles, and trending carousels. Integrate via API or dashboard, set rules, A/B test, and handle peak traffic at scale.
✅ Index-native with Algolia Search
Leverages your Algolia indices and Events API for real-time, facet-aware item-to-item recommendations.
✅ Granular merchandising control
Facet/tag filters and rules align recs to category, brand, price, availability, and campaign context.
✅ FBT/related/trending out of the box
Prebuilt co-view/co-buy/popularity models ship fast via SDKs/components with robust fallback behavior.
❌ Limited 1:1 depth
Primarily item-to-item/popularity models; lacks rich session-based or user-level personalization.
❌ Cold-start on sparse data
FBT/related need event volume; long-tail or new SKUs often fall back to generic trending.
❌ High event instrumentation burden
Accurate recs demand rigorous Events API setup, ID stitching, and ongoing schema hygiene.
customer rating on G2 & Capterra (Algolia overall). Source: G2, Capterra 2024–2025
typical API response time on Algolia’s network (Recommend runs on same infra). Source: Algolia docs/status
availability SLA for enterprise deployments, supporting peak-traffic recs. Source: Algolia SLA
companies use Algolia in production—ecommerce at global scale. Source: Algolia company stats
Algolia prices Recommend as a quote-based, usage-driven add-on to paid Algolia Search plans, with no public list price on its site.
Read more: Algolia Pricing: Is it Worth The Money? [2025]
Public reviews: 4.7 ⭐ (G2, Capterra)
Our rating: 8/10 ⭐
Similar to: OptiMonk, ConvertFlow
Typical users: E-commerce teams, marketers, digital product managers
Known for: Highly customizable quizzes and dynamic lead capture forms
Why choose it? Deep personalization options and robust integrations for optimizing conversion and product discovery experiences
Digioh lets ecommerce teams build shoppable quizzes, dynamic forms, and targeted popups to guide product discovery and grow lists. It personalizes by segment, runs A/B tests, and syncs data to ESPs/CRMs/CDPs to fuel email/SMS and onsite personalization.
Digioh pairs shoppable quizzes with targeted forms to recommend products, run A/B tests, segment by behavior, and push answers to your email and customer systems for smarter onsite and SMS flows.
✅ Catalog-aware shoppable quizzes
Map answers to attributes/tags to auto-build bundles and push picks to cart or checkout.
✅ Real-time CDP/ESP sync
Stream quiz answers and segments to Klaviyo/Shopify to trigger tailored email/SMS and onsite flows.
✅ Granular behavioral targeting
Target by UTM, page, cart, device, and session behavior with frequency caps and display sequences.
❌ No native ML recommendations
Product matches rely on rules; AI ranking needs external tools or custom work.
❌ Complex setup for large catalogs
Branching logic and attribute mapping get heavy; often needs a technical hand to maintain.
❌ Shallow revenue attribution
Experiment reports lack cohort/LTV; most teams stitch impact in GA/Klaviyo.
avg public rating (G2 + Capterra)
published NPS or avg support response time (not disclosed)
evidence type: vendor/client case studies; no 3rd‑party CVR benchmarks
sync to Klaviyo, HubSpot, Salesforce, Shopify via native connectors/webhooks
Pricing: How much does Digioh really cost?
Digioh uses a flat, traffic-based monthly model.
You pay a single fixed rate of $499/month that covers unlimited usage, full feature access, and onboarding and support, regardless of scale.
Choose between these plans:
Add-on domains can increase cost quickly
While the base rate covers “unlimited usage,” adding extra domains costs from ~$39/month each. If your brand spans multiple domains, this multiplies your baseline expense.
High-volume or customized implementations may require custom quotes well above the baseline
For enterprise-level usage with high traffic volumes, integrations, or identity resolution, you’ll likely negotiate a custom plan that could start near $800/month and scale upward quickly.
Read more: Digioh Review (2025): Key Features, Pricing & Insights
Public reviews: 4.3 ⭐ (Trustpilot, general consensus)
Our rating: 7.5/10 ⭐
Similar to: Klarna AI, Shopify Sidekick
Typical users: E-commerce shoppers and online retailers
Known for: AI-powered personalized product recommendations
Why choose it? Seamlessly integrates with Amazon, leveraging vast data for highly relevant product suggestions
Amazon Rufus is an AI shopping copilot inside Amazon that turns vague intents into shoppable results. It parses queries, compares options, builds shortlists, and explains trade-offs using catalog data, reviews, and behavior signals so buyers land on the right product faster.
It converts vague queries into ranked picks using Amazon catalog and reviews, compares options, explains tradeoffs, and builds shortlists so shoppers and sellers get to the right product fast.
✅ Amazon-native data advantage
Leverages first-party catalog, review, and behavior signals to out-rank third‑party PD tools.
✅ Query-to-shortlist automation
Converts vague intents into ranked shortlists with explicit trade‑offs, cutting steps to purchase.
✅ Live, iterative re-ranking
In‑chat filters and spec Q&A re‑rank results instantly using availability and attribute constraints.
❌ Sponsored bias in rankings
Sponsored slots and Amazon brands can outrank more relevant picks.
❌ Amazon‑only scope
No cross‑site comparisons, limiting discovery of DTC or niche‑market options.
❌ Opaque ranking rationale
Limited visibility into why items rank, making trade‑offs hard to audit.
US shoppers who start product searches on Amazon—placing Rufus at the point of intent. Source: Jungle Scout, 2024 Consumer Trends Report.
Amazon’s share of US e-commerce sales, giving Rufus unmatched first-party catalog, review, and behavior signals. Source: Insider Intelligence (eMarketer), 2024.
monthly visits to Amazon.com in 2024, providing massive interaction data for ranking and recommendations. Source: Similarweb, 2024.
publicly audited Rufus-specific conversion, latency, or NPS disclosures through 2024; Amazon’s statements are qualitative. Sources: Amazon Day One (Rufus launch, 2024); 2024 earnings calls.
Amazon does not publish a Rufus pricing page; it’s included free within the Amazon shopping experience and is not sold as standalone software.
For brands, visibility is influenced by Amazon Ads budgets and competition, so maintaining top placements may require rising CPC spend even though Rufus itself has no fee.
Public reviews: 4.7 ⭐ (G2, Shopify App Store)
Our rating: 8.5/10 ⭐
Similar to: QuizKit, Typeform
Typical users: E-commerce brands and online retailers
Known for: AI-powered conversational product quizzes
Why choose it? Drives personalized product recommendations and boosts conversion rates
Octane AI is a Shopify-first conversational quiz that captures zero-party data and delivers on-site product recommendations.
It syncs to Klaviyo and SMS to segment shoppers, trigger flows, lift conversion and AOV, and power PDP and bundle recs.
Uses shopper quizzes to capture zero-party data, syncs with Klaviyo and SMS to segment and trigger flows, and serves PDP and bundle recs that lift conversion and AOV on Shopify.
✅ Shopify-native merchandising
Theme app blocks turn quiz outcomes into PDP/bundle widgets with add‑to‑cart, reducing clicks to purchase.
✅ Deterministic recommendations
Rules map branches to SKUs/variants for precise PDP and bundle recs—no black‑box surprises.
❌ Shopify-only footprint
No native support for non‑Shopify stacks or headless setups limits broader deployment.
❌ High rules‑maintenance overhead
Mapping quiz branches to SKUs at scale is manual, brittle, and needs frequent upkeep.
❌ Limited behavioral personalization
Recommendations rely on quiz rules; lacks ML ranking from browsing or purchase signals.
higher conversion rate for quiz takers vs. site average reported in Octane AI customer case studies. Sources: https://octaneai.com/case-studies
AOV lift from rules‑based PDP/bundle recs driven by quiz answers in multiple merchant stories. Sources: https://octaneai.com/case-studies, https://apps.shopify.com/octane-ai-quiz
email/SMS opt‑in rates on quizzes when synced to Klaviyo/SMS—materially above typical pop‑ups. Sources: https://octaneai.com/case-studies, https://www.klaviyo.com/partners/octane-ai
public rating on G2 and Shopify App Store, indicating high user satisfaction vs. alternatives. Sources: https://www.g2.com/products/octane-ai, https://apps.shopify.com/octane-ai-quiz
Read more: Octane AI Pricing: Is It Worth It? [2025 Review]
Octane AI has a tiered, usage-based pricing model where you’re charged based on the number of monthly quiz engagements (not total site traffic).
Higher engagement volumes unlock lower cost per interaction and richer features.
Choose between these 3 plans (monthly engagements included):
Every interaction counts. Even non-completions
Octane AI counts all "engagements," meaning even a user clicking one quiz question and leaving counts against your quota.
If your bounce rates are high, you might exceed your plan’s limits faster than expected.
Higher tiers reduce cost per engagement (but only if you scale)
Upgrading from Octane ($0.25 per engagement) to Enterprise (~$0.11 or less) lowers unit cost, but only if you regularly hit those higher engagement levels.
For intermittent high volume, cost efficiency may actually decline.
Public reviews: 4.7 ⭐ (G2, Capterra)
Our rating: 8.5/10 ⭐
Similar to: Algolia, Elasticsearch
Typical users: E-commerce sites, enterprise search teams, content managers
Known for: AI-powered search and personalized product discovery
Why choose it: Delivers highly relevant search results, robust personalization, and seamless integration with major e-commerce platforms
Coveo is an AI search and product discovery platform for ecommerce.
It blends semantic and vector search with real-time re-ranking and recommendations, plus merch rules, A/B testing, and native connectors for Shopify and Salesforce Commerce Cloud.
Semantic and vector search, real-time re-ranking, and recommendations raise relevance. Merchandising rules, A/B tests, and Shopify and Salesforce Commerce Cloud connectors speed launch.
✅ Hybrid AI relevance
Combines lexical+semantic+vector search with ML re-rank to lift relevance on messy, long-tail queries.
✅ Live behavioral re-ranking
Coveo ML reorders PLPs and search results in-session using clicks, context, and inventory/freshness.
✅ Native Shopify and SFCC connectors
Out-of-box catalog, price, and availability syncs cut integration time and keep indices current.
❌ Opaque enterprise pricing
Add-on modules (recs, A/B, QA) and usage tiers can spike TCO as traffic scales.
❌ Limited ML explainability
Re-rank decisions are hard to audit; debugging boosts/pins across pipelines is tedious.
❌ Merch analytics depth
Native reports lack attribution clarity; many teams export events to BI for real analysis.
G2 Ecommerce Search & Product Discovery rating (2025)
median RPV uplift from personalization (Qubit Benchmark, 2021; now part of Coveo)
conversion-rate lift reported in Coveo/Qubit retail case studies after AI search + recs
published uptime SLA (Coveo Trust Center)
Coveo does not publish list prices; packages are quote based and typically priced by product edition and usage such as queries, events, and index size.
No public plan tiers to choose from; pricing is customized per account.
Expect annual contracts with usage thresholds for requests, events, and index size; overages or jumps to higher tiers can raise costs as traffic grows.
Add‑ons like recommendations, A/B testing, and AI answering are priced separately, and implementation or connector work may be extra.
Public reviews: 4.7 ⭐ (G2, Capterra average)
Our rating: 8.5/10 ⭐
Similar to: Algolia, Bloomreach
Typical users: Mid-to-large e-commerce retailers, product managers, merchandisers
Known for: AI-driven search and personalized product discovery
Why choose it? Delivers tailored shopping experiences at scale with strong relevance and conversion-focused features.
Constructor is an AI product discovery suite for ecommerce retailers: search, autocomplete, and recs with session-level personalization, quiz-driven zero‑party data, revenue‑driven ranking, and merch controls like boosts, pins, rules, and A/B tests.
Per-session personalization, quiz data, revenue-led ranking, and merchandising controls: boosts, pins, rules, A/B tests raise relevance and sales.
✅ Real-time session personalization
Live reranking from in-session clicks/views across search and recommendations drives measurable lift.
✅ Revenue-driven ranking and optimization
Optimizes for revenue and units—not just CTR—aligning ranking to margin and conversion goals.
✅ Quizzes that feed zero‑party data into ranking
On-site quizzes map preferences to attributes, improving cold-start relevance and discovery speed.
❌ Premium pricing and minimums
Enterprise contracts and usage-based fees can spike with SKU count and peak queries.
❌ Heavy implementation and data prep
Strong results require rigorous event tagging and attribute normalization across catalogs.
❌ Opaque relevance and limited bulk controls
Hard to audit model decisions; bulk rule export/editing lags peers like Algolia and Bloomreach.
Average user rating from G2 + Capterra reviewers (as of 2024). Source: G2, Capterra listings for Constructor.
Revenue-per-visitor lift reported in vendor A/B tests after migrating search + recs to Constructor. Source: Constructor public case studies hub.
12‑mo API uptime with sub‑200 ms p95 search latency typical at edge. Source: Constructor status page/performance docs.
“Likely to Recommend” from verified buyers in G2’s E‑commerce Search/Product Discovery categories. Source: G2 category reports.
Constructor does not publish pricing on its site; it’s custom, sales‑quoted enterprise pricing that scales with catalog size and traffic according to reviewer reports.
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Ready to see how Big Sur AI can power smarter product discovery and conversions for your brand? Give Big Sur AI a try now.