Looking to improve your store’s engagement and conversions? This article compares Algolia to its top 8 alternatives so you can pick the best option for your brand.
What we cover:
TL;DR
→ Algolia is an AI-powered search-as-a-service tool. It consists of two main components:
→ Big Sur AI is the best Algolia alternative for e-commerce brands. With its AI sales agent that enables conversational product discovery, Big Sur AI transforms merchant websites into conversion-optimized platforms. The app also has other AI-driven capabilities like user prompts, product recommendations, and analytics which streamline user engagement and boost sales.
→ If you’re looking for a more generic alternative for both employees and customers across industries, Yext or Coveo should be your go-to. They are not purpose-built for just e-commerce, but they work great for overall digital experience management.
Before going into our list of alternatives, let’s explore Algolia’s strengths and reasons you might want another option regardless.
Algolia’s biggest strength is how well it connects with third-party tools in your tech stack, from API clients to front-end libraries, software frameworks, and integration platforms.
→ The app addresses a wide range of business types, including B2C and B2B e-commerce brands, marketplaces, media companies, and SaaS solutions.
→ Algolia also offers free tools for estimating its potential impact on your business profit and evaluating how good your overall search experience is. These insights help you make the user experience more intuitive, retaining online shoppers and increasing your average order value (AOV).
As great as Algolia is, the software is not without its limitations. Here are some top user problems with the app:
Algolia’s algorithm is modern and intuitive but some deep search ranking customizations are not possible with it as it works differently from traditional elastic-based search.
Syncing products between Algolia and a MySQL database is complex and time-consuming.
These challenges are largely due to Algolia’s MySQL connector feature still being in the beta phase pending its official launch.
One common Algolia user complaint is that the app is difficult to configure and use, especially without the help of a software developer.
Even developers often struggle to utilize the platform’s weighting preferences and custom fields fully.
Another dealbreaker for some users is that finding newly created categories or setting up link redirects on the app.
The user interface of Algolia’s search API logs is also complex and difficult to use.
For some, the cost is the biggest drawback of using Algolia.
While the app is free to set up and for up to 10,000 search requests per month and 100,000 records, its pay-as-you-go pricing gets quite expensive as site traffic and search engagement grows.
We analyzed reviews and comparison posts across the internet to create this list of the best alternatives to Algolia in 2024.
Let’s assess each one in detail.
Big Sur AI tops our list because it’s easy to set up, purpose-built for e-commerce, and user-friendly. These attributes make it an easy choice for Algolia customers looking to jump ship.
Big Sur AI is an AI-driven platform that lets brands offer real-time assistance and personalized product recommendations to customers.
Unlike Algolia and many of its other alternatives, Big Sur AI isn’t a generalized, industry-agnostic solution. Instead, it focuses on e-commerce brands, giving them tools to help their customers find the right products quickly and ultimately boost conversions.
So far, Big Sur AI has significantly increased conversion rates for top clients like dpHUE and Wyze.
But what exactly makes Big Sur AI so good?
See for yourself ⤵️
Big Sur AI provides multiple product search and discovery features, custom-built to increase customer engagement and conversion rates.
One of Big Sur AI’s most critical functionalities, the AI sales agent is a conversational product discovery assistant that you can set up on your e-commerce store.
It lets you easily recreate a customer's experience talking to a product-savvy salesperson – without the overhead cost.
Once Big Sur AI’s sales agent is live on your online store, the entry point is usually a chat bar at the bottom or middle right of the screen. By clicking the bar, users can have natural language conversations with your brand, asking open-ended questions and getting instant answers from a predefined set of recommendations.
You can customize the AI sales agent chat window to fit your brand style and display conversation starters to engage store visitors, proactively reducing drop-off rates.
This feature's main purpose is to increase sales. So, during customer conversations, it also suggests subsequent questions for users to ask and provides personalized product recommendations, all optimized for conversions.
Check out this short product tour to see the AI sales agent in action.👇
Another big advantage of Big Sur AI is its AI product recommendations, which show on product pages based on each user’s journey.
These recommendations are broken into three modules and are shown to users according to the page they’re on and how they got there:
The best part of this Big Sur AI feature is how it lets you expose your full range of products, driving cross-sells and upsells.
Unlike Algolia, which primarily focuses on AI recommendations and category building, Big Sur AI offers the added benefit of conversion-optimized AI prompts (also called AI corner).
AI corner is a module of suggested questions that is embedded on product and category pages.
These questions are personalized to individual users based on their current page and shopping journey and history on your site. Hence, each user sees a different set of questions on the same page depending on how they ended up there.
Similar to the AI sales agent, this functionality is also conversion-optimized, so it displays questions by how likely the topic is to drive user engagement and trigger a purchase.
Big Sur AI enables thousands of new natural language conversations that would have been difficult to capture using traditional user research methods. It also offers a comprehensive set of performance analytics and conversation insights that help you optimize your store.
On the performance analytics side, Big Sur AI shows you:
And for conversation insights, you get access to:
Big Sur AI offers many extra benefits compared to Algolia. Here’s a quick overview ⤵️
Algolia drives search usage and revenue via its hybrid search engine (its API includes both semantic and keyword searches). But, it isn’t hyper-focused on boosting sales or AOV for e-commerce merchants.
Additionally, customers report that Algolia’s setup can be troublesome for non-technical teams.
Big Sur AI’s dedication to user experience and improving conversions puts it ahead of competitors like Algolia.
✅ Advanced machine learning algorithm
Big Sur AI understands any natural language query. It also gives high-quality answers to complex questions, offers recommendations in a friendly tone, and provides actionable insights.
✅ User-friendly interface
The app does not require any complex tech setup so you can integrate it with your store in minutes. It's also ready to handle concurrent search queries and any traffic volume, offering a welcoming, on-brand chat window for your users.
✅ Optimized for higher conversion rates and average order value
All Big Sur AI features are conversion-optimized, so it’s a platform built specifically to help your e-commerce business sell more products and generate higher profits.
❌ Does not service a wide range of industries
Unlike Algolia, Big Sur AI does not cater to multiple industries — it focuses on e-commerce brands and online retailers.
❌ Limited integrations
While Big Sur AI is an ideal search and discovery platform for e-commerce companies looking to boost store engagement and conversions, it does not offer as many integrations as Algolia.
Nosto is an e-commerce personalization platform that helps online sellers deliver unique shopping experiences. Its technology studies customer behavior and shopping data to provide personalized product recommendations, content, and marketing campaigns.
Best for: E-merchandising and content personalization.
Similar to: Dynamic Yield, Insider.
Unlike Algolia and some other solutions on this list, Nosto does not focus on just search experiences.
Instead, the brand positions itself as a full-stack “commerce experience platform”, using advanced segmentation technology to target and reach customers on various digital channels.
Nosto serves a wide range of online retailers and brands, from small businesses to large enterprises.
Product experience cloud
Content experience cloud
Nosto’s pricing is not openly available on its website, but you can book a demo or contact the brand’s sales team for a quote.
✅ Easy integration
✅ Responsive and hands-on support
✅ Flexible customization
❌ Inadequate analytics
❌ Algorithm limitations
Bloomreach is a cloud-based e-commerce experience platform with product discovery, marketing automation, conversational shopping, and content management capabilities.
Best for: Omnichannel marketing automation.
Similar to: Klaviyo, Omnisend.
Bloomreach is a strong Algolia alternative if you care about personalizing marketing campaigns over search and store optimization. Search and conversational shopping features aren’t on par with Algolia or newcomers like BigSurAI.
While Bloomreach may be too advanced for small businesses, it works well for large e-commerce brands. It is best suited for merchandisers and marketers.
For Marketers
For Merchandisers
Bloomreach has three pricing packages for different feature sets.
❗Bloomreach customers often need to subscribe to multiple plans to get what they want from the platform.
💡 Note that Bloomreach’s Subscription costs aren’t public, you’ll need to request a demo or contact sales to get a quote.
✅ Ability to tailor campaigns with data and AI
✅ Customizable for multiple industries
✅ Large library of plug-and-play components
❌ Overwhelming amount of features
❌ Performance issues, especially at scale
Doofinder is a smart site search engine that improves product visibility and conversions on online stores. It uses insights from customer queries to understand user needs and improve content and offerings for best results.
Best for: Shopify site search.
Similar to: Luigi’s Box, Boost Commerce.
Algolia promotes all integrations equally. Doofinder, on the other hand, focuses more on its Shopify integration.
With simple, affordable pricing tiers, Doofinder is best suited for small and medium-sized businesses.
Doofinder offers a 30-day free trial and a limited free plan subsequently.
Paid packages include:
✅ Cost transparency
✅ Search result speed and quality
✅ Smooth onboarding process
❌ Can get pricey with more API calls and website traffic
❌ Limited third-party integrations
Yext offers a comprehensive suite of products for enhancing a business’s online reputation and ROI, including a search solution similar to Algolia.
Best for: Digital presence management for multi-location brands.
Similar to: Luigi’s Box, Boost Commerce.
The biggest difference between Yext and Algolia is that the former specializes in online presence optimization while the latter is all about AI search and discovery.
Yext markets its site search tool as an enterprise solution.
Yext offers different pricing options for its suite of tools so it might get overwhelming. Request a demo with the team to get a quote for its search solution.
✅ Extensive capabilities beyond site search
✅ Great account management
✅ Easy to navigate
❌ Confusing product-specific terms
❌ Manual data syncing
HawkSearch leverages AI intelligence to study customer behaviour and personalize their search experience. The app is optimized to drive traffic, boost sales conversions, and raise AOV significantly.
Best for: Multiple search options (keyword, concept, visual, and image).
Similar to: Salesfire Search, Zoovu Search Studio.
Algolia and HawkSearch specialize in different industries. Algolia handles ecommerce, SaaS, media, and marketplaces while HawkSearch focuses on online retail, higher education, associations, healthcare, government agencies, and more.
Businesses and organizations looking for a low-code site search tool.
HawkSearch pricing starts at $450/month with dedicated support available on all plans:
✅ Highly customizable search results
✅ Great training and onboarding
✅ Supports up to 50 languages
❌ Poor Handlebars integration
❌ Steep learning curve for first-time and non-technical users
FactFinder is a product discovery solution that combines human and AI intelligence. The platform helps online stores give their shoppers personalized and fast answers to queries, increasing conversion rates and sales.
Best for: Conversion rate optimization.
Similar to: Searchspring, Searchanise.
FactFinder is custom-built for online retail while Algolia caters to multiple industries and use cases.
FactFinder has a dual B2C and B2B ecommerce focus. Its unique features like predictive restock reminders make it an ideal option for industries like food and pharmacy that thrive on recurring purchases.
FactFinder’s pricing is not publicly available.
But, you can get a personalized quote by contacting the team with requirements on product(s), modules, monthly searches, and the channels you want.
✅ Typo tolerance
✅ Language independence
✅ Headless compatibility
❌ Hosting and implementation challenges due to inadequate user guidance
❌ Occasional backend issues despite responsive customer service team
Coveo provides an enterprise search tool and AI personalization software for multiple industries. It helps you give customers and employees relevant and personalized digital experiences.
Best for: AI search and generative experiences
Similar to: Glean, GoLinks.
Unlike Algolia, Coveo supports GPT-like prompting on website searches but will require involvement from your IT team.
Coveo is popular among enterprise-grade companies. So far, it caters to companies in the high-tech, healthcare, financial services, telecommunication, manufacturing, and retail sectors.
Coveo has two pricing plans: Pro (basic) and Enterprise (advanced). While their subscription fees aren’t live on the site, you can contact the Coveo team for more details.
Coveo also offers a full-access, 14-day free trial, and online reviews claim that its paid packages start at $600/month and go up to seven figures.
✅ Intelligent search results
✅ Scalable platform
✅ Granular reporting capabilities
❌ Limited mobile experience compared to its desktop version
❌ High maintenance overhead, especially for smaller businesses with no dedicated IT teams or budgets.
No doubt — all the eight search solutions we analyzed are great.
Your ideal option depends on whether you want a custom solution for growing e-commerce sales through faceted search or need a more general search tool with tons of use cases.
With Big Sur AI's simple integration, you can elevate your store search experience in minutes. The app does not require any complex setup and it scales effortlessly with your brand’s growing needs.
Big Sur AI is also more affordable to implement than Algolia, so you don’t have to break the bank to use it.