Below is a quick, no-fluff breakdown of the top Botpress alternatives, each with its pros, cons, key features, and the kind of team it best fits.
đ ď¸ From no-code tools that launch in minutes to advanced, open-source frameworks for total control, this guide covers every use case and budget.
Want the honest reasons why people are switching away from Botpress?
đ Scroll on to compare platforms side-by-side, discover what makes each standout, and pick the right chatbot solution for your goals (before you hit any limitations or surprises).
Here are the top 3 reasons users are switching away from Botpress to alternative platforms, based on real-world discussions and customer reviews:
Many users quickly realize that Botpress, despite its advertising flexibility, can feel restrictive when customizing unique workflows or complex conversational logic. Developers mention being limited by the platformâs prebuilt modules and encountering friction when integrating advanced third-party APIs or custom code.
Platforms like Rasa are appealing due to their open architecture and code-first approach. These are ideal for those building sophisticated, enterprise-grade bots or who want to integrate deeply with their existing tech stack.
Teams scaling up their bot operations have highlighted issues with Botpress stability under load and during long-term deployments. Posts on Stack Overflow and Reddit refer to unexpected downtimes, memory leaks, and the need for manual interventions during peak traffic.
For businesses where stability and reliability are mission-critical, alternatives that boast proven scalability and robust DevOps support stand out as safer choices.
Botpressâs built-in NLU (Natural Language Understanding) engine is frequently cited as a limiting factor, especially by users building bots in multiple languages or seeking high-precision intent recognition.
Platforms like Rasa, known for their modular and extensible NLU pipelines, become attractive for teams needing granular control over training data, entity extraction, and cross-lingual conversations.
đŚ Other concerns: Limited documentation, lack of enterprise-grade analytics, slow response from support, and licensing or cost surprises.
Tool | Best For | Key Strength | Drawbacks | Pricing |
---|---|---|---|---|
Big Sur AI | Complex questions, AI-native experience | Deep website personalization, content creation & analytics in one platform | Fewer native integrations, some UX customization limits | Free to Custom (Pro 10K: $49/mo, annual); custom pricing for enterprise |
Rasa | Technical teams needing control, privacy, and scalability | Open-source, fully customizable, own your data and deploy anywhere | Steep learning curve; sparse/outdated docs; requires manual integrations | Open Source: Free; Enterprise: Custom pricing only |
Langchain | Data scientists, AI devs building advanced LLM integrations | Modular, integrates LLMs & external data/tools, advanced composability | Steep learning curve, rapidly changing APIs, potential performance overhead | Open Source (no direct cost, usage-dependent) |
Landbot | No-code chatbot creation, marketing & simple automation | Intuitive visual builder, rich integrations, customizable branding | Complex bots can get messy, integrations limited, premium features costly | Starter: $49/mo, Pro: $129/mo, Business: Custom |
Flowise | No-code/low-code LLM pipeline design for developers & AI teams | Open-source, drag-and-drop AI workflow builder, native LLM/db support | Docs/community limited, advanced features require technical skill, scaling issues | Free; Starter: $19/mo; Pro: $49/mo; Team: $99/mo |
Chatbase | Easy no-code site chatbots, fast custom data-driven support | Fast setup; affordable; train on your own docs & URLs; multichannel | Limited customization, training constraints, inconsistent answer quality | Free; Starter: $19/mo; Growth: $99/mo; Pro: $399/mo |
Public reviews: 4.7 â (G2, Capterra)
Similar to: Chatbase, Ada
Typical users: All customer-facing teams, ecommerce businesses
Known for: AI-powered customer support chatbots and automation
Big Sur AI (thatâs us đ) is an AI-first chatbot assistant, personalization engine, and content marketer for websites.
Designed as AI-native from the ground up, our agents deliver deep personalization by syncing your websiteâs unique content and proprietary data in real time. They interact naturally with visitors anywhere on your site, providing relevant, helpful answers that guide users toward their goals â whether thatâs making a decision, finding information, or completing an action.
Big Sur AI is built from the ground up to crawl, understand, and sync with your website's content automaticallyâno manual setup. Within minutes, it launches a personalized AI agent that can reside anywhere on your site (product pages, CTAs, etc.)
â Limited Integration Options
Users report that Big Sur AI offers fewer native integrations with third-party platforms compared to competitors like Intercom or Chatbase, which can hinder streamlined workflows and automation.
â Customization Constraints
Customers have noted restrictions in customizing the chatbotâs interface and behavior, which limits the ability to tailor the customer experience fully to specific brand guidelines.
Big Sur AIâs pricing gives you more volume than Chatbase, and doesnât have as many volume paywalls that force you to upgrade (more on this below).
Choose from 3 plans:
Public reviews: 4.6 â (G2, Capterra)
Similar to: Botpress, Dialogflow
Typical users: Developers and enterprise teams building conversational AI
Known for: Open source, customizable chatbot framework
Rasa is an open-source platform that helps businesses build AI chatbots and voice assistants. It lets developers create, manage, and deploy conversational agents that can understand and respond to users, all with full control over data and privacy.
Rasa is open-source, code-focused, and highly customizable; Botpress is more visual, easier for non-developers, and offers built-in hosting.
â Advanced Customization
Rasa provides open-source, developer-friendly frameworks that allow for deep customization of AI assistants. Teams can fine-tune conversation flows, integrate complex business logic, and tailor models to fit specific use casesâgoing well beyond the âout of the boxâ functionality of many competitors.
â Own Your Data & Privacy
Unlike many cloud-first alternatives, Rasa is built to be deployed on your own infrastructure. This lets organizations keep sensitive conversational data in-house, comply with strict data privacy requirements, and maintain control over their stack.
â Multi-Channel & Multilingual Support
Rasa supports seamless integration with a wide range of messaging channels and easily handles multilingual deployments. Businesses can use a single platform to deploy chatbots and voice agents across web, mobile, Slack, WhatsApp, and more, in multiple languagesâwithout major code rewrites.
â Steep Learning Curve
Many users find Rasa challenging to set up and configure, particularly those without a strong background in Python or software engineering. Designing advanced conversational flows often requires a deep understanding of the framework and manual coding, which can be daunting for teams looking for more out-of-the-box solutions.
â Outdated or Sparse Documentation
Feedback from the community highlights that Rasaâs documentation can be inconsistent, sparse, or out of dateâespecially after major version changes. This makes troubleshooting and onboarding harder, increasing reliance on community forums or costly support plans.
â Limited Built-in Integrations
Compared to competitors, Rasa offers fewer native integrations with popular messaging platforms, CRMs, and analytics tools. Expanding Rasaâs capabilities typically requires building custom connectors, adding complexity and development overhead for organizations wanting easy cross-platform support.
Rasa does not publicly list its pricing; instead, it follows a custom quote-based model tailored to business needs.
Choose between these 2 plans:
Public reviews: 4.7 â (G2, Product Hunt averages)
Similar to: LlamaIndex, Haystack
Typical users: AI developers, data scientists, software engineers
Known for: Streamlining the building of applications that integrate language models with external data
Langchain is a software framework that helps developers build applications using large language models. It connects these models with data, APIs, and other tools so AI can answer questions, automate tasks, and power chatbots.
Langchain is Python-based, code-focused, and flexible for custom AI agent flows; Botpress is more visual, low-code, and targeted at building conversational chatbots.
â Advanced composability
Langchainâs modular architecture makes it easy to combine multiple language models, data sources, and tools in sophisticated workflowsâallowing developers to create complex and customized AI agents with minimal friction.
â Built-in integrations
Langchain offers a rich ecosystem of pre-built integrations with popular APIs, data stores, and third-party services, significantly reducing development time for real-world applications.
â Flexible memory and context management
Langchain excels at handling conversational memory, long-term context, and retrieval-augmented generation, giving developers granular control over how AI agents remember information and interact over time.
â Steep Learning Curve & Complex Debugging
Many users report that Langchainâs modular architecture and reliance on advanced Python concepts make it difficult for newcomers to get started. Debugging and troubleshooting can be especially frustrating, as errors may stem from deep within chains or require a nuanced understanding of how different modules interact.
â Opaque & Shifting APIs
Frequent updates and breaking changes to Langchainâs API have left some developers frustrated. The rapid pace of development means that documentation may lag behind, leading to issues where examples or third-party guides are outdated or incompatible with the latest version.
â Performance Overhead
Langchainâs abstraction layers and orchestration of multiple componentsâsuch as agents, tools, and memoryâcan introduce unnecessary latency and performance overhead. Users building latency-sensitive or production applications occasionally find Langchain slower and more resource-intensive compared to more streamlined agent frameworks.
Public reviews: 4.6 â (G2, Capterra)
Similar to: Chatfuel, Tars
Typical users: Marketing teams, customer support teams, SMBs
Known for: No-code chatbot builder for conversational websites and lead generation
Landbot is a chatbot platform that lets anyone build interactive chatbots for websites, WhatsApp, or Messenger without coding. Itâs used to automate customer support, capture leads, and guide users through conversations.
Landbot is easier for beginners, offers a more visual, drag-and-drop builder, and is no-code. Botpress is better for developers, open-source, and supports more advanced, customizable bots.
â Conversational Interface Builder
Landbotâs visual, drag-and-drop builder lets users quickly create complex, multi-step conversational flows without codingâmaking it ideal for marketing, support, and lead generation teams looking for control and speed.
â Powerful Integrations with No-Code Logic
Landbot offers out-of-the-box integrations with popular tools (e.g., Zapier, Slack, HubSpot) and lets users set up custom webhooks and conditional logic without technical expertise, allowing for personalized and automated chat experiences.
â Advanced Customization for Branding
Unlike many competitors, Landbot enables deep customization of the chatbot widgetâs appearance and behavior, so businesses can maintain brand consistency across all touchpoints.
â Workflow Complexity for Advanced Bots
While Landbotâs visual builder is praised for simplicity, users report that creating advanced, deeply integrated conversational flows can quickly become complicated and hard to manage. As bots grow beyond basic Q&A, maintaining and debugging intricate workflows can be challenging, especially compared to code-centric platforms like Botpress.
â Limited Integration Flexibility
Several users on review platforms mention frustration with Landbotâs integration options. Native support for many third-party services is limited or requires additional middleware, making it harder to connect to some external tools or custom APIs without workarounds.
â Higher Costs for Essential Features
Some essential features, such as advanced analytics and multi-channel deployment, are locked behind higher-tier plans or add-ons. This push towards premium pricing for critical functionality is a common complaint, particularly among startups and small businesses looking for scalable, affordable solutions.
Landbot uses a tiered subscription model based on features, active bots, and monthly chat volume.
Choose between these 3 plans:
Public reviews: 4.7 â (G2, Product Hunt)
Similar to: Langflow, Botpress
Typical users: AI engineers, developers, data scientists
Known for: Visual, no-code workflow builder for LLM and AI pipeline orchestration
Flowise is a low-code tool for creating, customizing, and deploying AI-powered chatbots and workflows using a simple drag-and-drop interface. It aims to make AI development easy for people without coding experience.
Flowise is easier for no-code users, more focused on visual AI agent building; Botpress is more developer-focused and has advanced chatbot features.
â Visual Workflow Builder
Flowise stands out with its intuitive drag-and-drop interface for building AI agent workflows, making it exceptionally easy to design, visualize, and iterate complex chatbots and automationsâno code required.
â Open Source Flexibility
As an open-source platform, Flowise gives users full control to customize, self-host, and extend its capabilities, enabling integration with unique data sources and tailor-made conversational flows without vendor lock-in.
â Native Integration with LLMs and Databases
Flowise offers seamless connections to a variety of Large Language Models (LLMs), vector databases, and third-party APIs, allowing users to create powerful, production-ready AI agents that can reference custom knowledge basesâall from within a single platform.
â Steep Learning Curve for Advanced Features
While Flowise is designed to be user-friendly for basic workflows, many users find that configuring complex AI agents or integrations requires significant technical know-how, making it less accessible for non-developers compared to some competitors.
â Limited Documentation and Community Support
Compared to other popular AI agent platforms, Flowise's documentation is often described as sparse or outdated, with a smaller and less active support community, making troubleshooting and learning more difficult.
â Performance and Scalability Issues
Some users have reported reliability and performance bottlenecks when deploying larger pipelines or managing high-traffic scenarios, citing resource constraints and lack of robust scaling options as drawbacks compared to alternatives like Botpress.
Flowise offers clear tiered pricing based on workspace limits and feature access, with options for both individuals and teams.
Choose between these 4 plans:
Public reviews: 4.7 â (G2, Capterra)
Similar to: Botpress, Manychat
Typical users: Customer support teams, website owners
Known for: Quickly building custom AI chatbots trained on your data
Chatbase is a no-code platform that lets anyone create AI chatbots based on custom data like documents or website content. Businesses use it to automate customer support, answer FAQs, and improve user engagement on their sites.
Chatbase is easier for beginners, offers faster chatbot setup, and focuses on chat from documents. Botpress is more developer-oriented, has advanced workflow tools, and greater customization.
â No-code setup
Chatbase lets you build and embed custom AI chatbots on your website without any coding skills, enabling rapid deployment for non-technical users.
â Seamless website integration
Easily integrate Chatbase with your site and popular platforms, allowing businesses to provide instant support wherever their customers are.
â Customizable knowledge base
You can train Chatbase on your own content (documents, FAQs, help centers), ensuring the chatbot gives accurate and relevant responses tailored to your brand.
â Affordable, feature-rich free plan
The $0 plan offers generous access to core features, making it easy to try Chatbase and get value without upfront costs.
â Limited Customization Options
Users report that Chatbase offers less flexibility when it comes to customizing chat widget appearance and chatbot responses, making it harder for brands to match their unique style or voice compared to some competitors.
â Training Data Constraints
Several reviewers mention frustrations with how Chatbase handles training dataâhighlighting limitations in the amount or type of data that can be uploaded, as well as occasional difficulties with context retention in longer chats.
â Inconsistent Answer Quality
There are complaints about the chatbot sometimes giving inaccurate, generic, or irrelevant answers, particularly with more complex queries. Some users feel the quality of AI responses doesnât always match more advanced solutions.
â Customer Support Delays
Some users have expressed dissatisfaction with slow or unresponsive customer support, especially when experiencing technical issues or needing help beyond basic documentation.
Chatbase prices its AI chatbot platform using a tiered subscription model based on the number of bots, monthly valid chats, and access to specific features.
Choose between these 4 plans:
Be aware of the following limitations and possible surprises as you scale usage:
Ready to try the top choice for answer quality and smart site automation? Give Big Sur AI a try today!